Vertical · Healthcare & MedTech

AI Agents for Healthcare.

The administrative burden in healthcare isn't growing slower — it's accelerating. We build agents that handle intake, scheduling, prior auth, and documentation so clinical staff can focus on patients, not paperwork. Everything we build is designed to operate within your compliance posture.

Compliance posture: We architect around your HIPAA requirements from day one. That means BAAs in place before any PHI touches the stack, encrypted transit and storage, audit logging on every agent action, and integrations that work within your EHR's approved API surface. We work alongside your compliance team — not around them.

Use Cases

Four admin workflows that are pulling clinical time away from patients.

All automatable. All designed to stay within your compliance boundary.

Patient Intake

Intake & eligibility verification agent

The problemFront desk staff spend hours each day collecting demographic info, insurance details, and health history over the phone — information patients could provide themselves if given a structured way to do it.

The agentA voice or SMS agent guides new patients through intake before they arrive. It verifies insurance eligibility via API in real time, flags coverage gaps, and pre-populates the EHR. By the time the patient walks in, their chart is 80% complete and the front desk knows exactly what's missing.

TwilioEpic FHIRAvailityn8n
Scheduling

No-show reduction & rescheduling agent

The problemNo-shows cost U.S. healthcare providers an estimated $150B annually. Most practices send one reminder — often at the wrong time, through the wrong channel, without an easy way to reschedule.

The agentThe agent runs a multi-touch reminder sequence tuned to each patient's preferred channel (SMS, voice, or email). When a patient can't make it, they reschedule in the same thread — no hold music, no callback. The vacated slot is immediately offered to a waitlist. Cancellation rate and open slot visibility both improve.

TwilioGoogle CalendarCalendlyOpenAI
Prior Auth

Prior authorization follow-up agent

The problemPrior auth is a manual, phone-heavy process that consumes 14+ hours per week per physician practice. Most of that time is hold music, status checks, and fax confirmations — zero clinical value.

The agentThe agent monitors PA request status across payer portals, triggers follow-up calls or portal check-ins on the right timeline, and alerts the practice the moment a determination is made. Clinical staff get real-time status visibility without touching the phone. Urgent auth requests are flagged and escalated immediately.

MCPCoveritySlackLangGraph
Documentation

Clinical documentation assistant

The problemPhysicians spend up to 2 hours per day on after-visit documentation — time that doesn't generate revenue and contributes directly to burnout.

The agentAn AI agent listens to the clinical encounter (with patient consent), generates a structured note draft in the provider's preferred format, and surfaces it for review and attestation. The provider edits rather than writes. For MedTech companies, the same approach applies to field service reports and device maintenance logs.

WhisperEpicAbridgeOpenAI
Key Benefits

What shifts when the admin layer runs on agents.

Administrative burden per patient visit drops when intake, eligibility, and scheduling are handled by an agent before the appointment.

No-show rate decreases when reminders are multi-channel, timed per patient, and include frictionless rescheduling in the same thread.

Prior auth cycle time shortens when an agent monitors payer portals continuously instead of staff making manual status calls.

Physician documentation time shrinks when an agent generates structured note drafts — providers review rather than dictate from scratch.

Work With Us

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