Service · AI Agent Development

Agents that run while your team sleeps.

We build production AI agents for sales, customer support, and workflow automation. Eval-hardened, observable, and delivered in 2–6 weeks. Not demos — systems that replace real human hours with measurable ROI.

2–6 wk delivery$8k–$60k / project

WHAT IS AN AI AGENT?An AI agent is a software system that perceives its environment, makes decisions, and takes autonomous action across multiple tools to complete multi-step tasks — without step-by-step human instruction. Unlike chatbots that respond to prompts, agents execute full workflows: qualifying a lead, updating a CRM, sending a follow-up, and closing the ticket — start to finish, without human touch. We build production agents for sales, customer support, and back-office workflows, delivered in 2–6 weeks.

The Signal

Why agents, why now.

The adoption curve is already steep. The companies building agents today will have an operational advantage that compounds for years.

49%
Of execs with AI in production use it for customer service
Salesforce, 2025
40%
Of enterprise apps will embed AI agents by end of 2026
Gartner
1,445%
Surge in multi-agent system inquiries Q1–Q2 2025
Gartner
What We Build

The agent stack.

Six agent types. Each one production-proven, eval-hardened, and built to hand off gracefully when a human needs to step in.

Sales Agent

Finds qualified leads, enriches contact data, writes personalised outreach, and books meetings — without a human in the loop.

HubSpotApolloCal.com

Support Agent

Answers tickets in your brand voice, handles returns, looks up order status, and escalates edge cases to humans instantly.

ZendeskIntercomSlack

Workflow Agent

Orchestrates multi-step internal processes — data sync, approvals, reporting — replacing brittle scripts with observable agent graphs.

n8nTemporalAirflow

Voice Agent

Handles inbound calls, qualifies prospects, manages scheduling, and processes returns — all with a natural, on-brand voice.

VapiTwilioRetell

Research Agent

Produces competitor briefs, due diligence reports, and market scans on demand — replacing hours of manual research with minutes.

Perplexity APITavilyFirecrawl

Ops Agent

Watches dashboards 24/7, flags anomalies before they become incidents, drafts runbooks, and pages the right person automatically.

DatadogPagerDutyLinear
Process

How we build.

Four stages. No surprises. You see progress in week one.

WK_01

Scope & Eval

Define the agent's job in precise terms. Write the eval set — the test cases it must pass before we ship. Baseline the current human cost.

WK_02

Build

LangGraph or n8n graph, tool integrations, memory layer, guardrails, and full observability so you can see every decision the agent makes.

WK_03

Hardening

Eval pass rate >90%. Red-team for edge cases. Escape-hatch handoff to humans. Cost ceilings enforced. No surprises in production.

WK_04

Deploy

Production deploy with CI pipeline, written runbook, on-call escalation paths, and 30-day support. You own it. We document everything.

In Practice

What a production agent trace looks like.

Real trace from a support agent handling a billing refund request. 4.8 seconds start to finish.

agent.trace · billing_support · 2026-05-03T09:14:22Z
event.received billing.refund_request // user: emma@company.com
tool.call orders.lookup("ORD-88421")
orders.result status: delivered · amount: $149 · within 30-day window
tool.call policy.check("refund", days=12)
policy.result eligible: true · auto-approve threshold: $200
tool.call stripe.refund("pi_3Pxk", amount=14900)
stripe.result refund_id: re_3Qmn · status: succeeded · eta: 3-5 days
tool.call email.send("emma@company.com", template="refund_confirmed")
email.sent message_id: msg_01Jx · delivered
✓ resolved // 4.8s · 0 human touches · cost: $0.0031
Investment & Fit

Pricing and readiness signals.

What does it cost?

  • Single-purpose agent$8k – $18k
    One job. One integration. Fully eval-hardened.
  • Multi-tool agent$18k – $35k
    Three to six tool integrations. Complex routing logic.
  • Multi-agent system$35k – $60k
    Orchestrator + specialist agents. Full eval suite.
  • Voice add-on+$8k
    Adds voice I/O to any agent above.

Final scope confirmed after the free Signal Audit.

You're ready if:

  • You have a repetitive task that currently takes a human 2+ hours per week
  • You have clear success/failure criteria — you know what "good" looks like
  • You have access to the tools and APIs the agent will need to connect to
  • You want a measurable ROI, not just a demo that impresses people
FAQ

The questions everyone asks first.

Q.01How are your agents different from ChatGPT plugins or no-code tools?

Custom agents are built around your specific workflow, your data, and your guardrails. No-code tools build generic automations. We build agents that can make multi-step decisions, call multiple tools in sequence, handle errors gracefully, and hand off to humans when appropriate. They pass an eval suite before they touch production.

Q.02What happens when the agent makes a mistake?

Every agent we build has an escape-hatch handoff — a defined condition under which it pauses and escalates to a human. We also set cost ceilings and action limits so a runaway agent can't cause damage. The eval harness catches the most common failure modes before deployment.

Q.03Do you use GPT-4 or can we use our own model?

We select the best model for each task — often that's a smaller, faster, cheaper model rather than GPT-4 Turbo. We support OpenAI, Anthropic, Google, and open-weight models via Ollama or Replicate. If you have a preferred vendor or compliance requirement, we'll build around it.

Q.04How long does a build take?

Single-purpose agents: 2–3 weeks. Multi-tool agents: 3–5 weeks. Multi-agent systems: 5–8 weeks. These timelines assume you can provide access to APIs and test data within 48 hours of kickoff. Delays in access are the single most common cause of overruns.

Q.05What do we need to provide to get started?

API credentials or sandbox access for the tools the agent will connect to, a description of the current human workflow, 20–50 example inputs and expected outputs for eval set construction, and a point of contact who can answer questions about edge cases. That's it.

Work With Us

Ready to move?

Tell us what you're building — or book a free 30-minute AI Readiness Audit and we'll map your highest-impact opportunities.